This Privacy Policy governs the manner in which [TVM Studio] (“we,” “our,” or “us”) collects, uses, maintains, and discloses information collected from users (referred to as “you” or “your”) of our website (thevillauk.co.uk) and any associated services. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. 

 

Information We Collect 

1.1 Personal Identification Information: We may collect personal identification information from you in various ways, including but not limited to when you visit our website, make a booking, subscribe to our newsletter, respond to a survey, fill out a form, or interact with other activities, services, features, or resources we make available on our website. The personal identification information we may collect includes, but is not limited to, your name, email address, mailing address, phone number, and payment details. 

 

1.2 Non-personal Identification Information: We may also collect non-personal identification information about you whenever you interact with our website. Non-personal identification information may include the browser name, the type of computer or device you are using, technical information about your means of connection to our website (such as the operating system and the Internet service providers utilized), and other similar information. 

 

How We Use Collected Information 

2.1 Personal Identification Information: We may collect and use your personal identification information for the following purposes: 

 

To process bookings and provide services: We use the information you provide to process your bookings, facilitate your requested services, and communicate with you regarding your stay, event, or film shoot. 

To improve customer service: Your information helps us respond to your customer service requests and support needs more effectively. 

To send periodic emails: We may use your email address to send you information and updates pertaining to your bookings, as well as occasional news, updates, promotions, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. 

2.2 Non-personal Identification Information: We may use non-personal identification information for the purposes of improving our website, analysing trends, administering the site, tracking users’ movements around the site, and gathering demographic information. 

 

Protection of Your Information 

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website. However, please note that no data transmission over the internet or electronic storage method is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. 

 

Sharing Your Personal Information 

4.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These third-party service providers are obligated to maintain the confidentiality of your information and are prohibited from using your personal information for any other purpose. 

 

4.2 Legal Compliance: We may also disclose your personal information when required by law or in response to valid requests by public authorities (e.g., government or law enforcement agencies). 

 

Changes to This Privacy Policy 

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be reflected on this page, and the date of the most recent revision will be indicated at the top of the page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.